Support
Contact
A person reads every message. Use the right subject so we can route it quickly — most replies land within one business day.
Orders & tracking
hello@dorventi.com — subject: Order [number]Include your order number and the email used at checkout.
Returns & warranty
hello@dorventi.com — subject: Return or WarrantyDo not ship a watch until you have an RMA from us.
Support hours: Monday–Friday, 9:00–18:00 CET. Messages received on weekends are answered on the next business day.